We’d Love to Hear From You

Hey there! At Bootsyte, we’re not just another faceless online store—we’re a small team of real people who genuinely care about your experience. Ever since our founder, Alex, started this journey from a tiny apartment in DC, one thing hasn’t changed: we read every single message. Seriously, Alex still replies to most emails personally, even if it’s 2 AM. (We’ve tried to stop him, but he insists.)

Get in Touch

Got a question, a suggestion, or just want to chat about that pair of boots you’ve been eyeing? Here’s how to reach us:

• Address: 904 Shepherd Street Northwest, Washington, DC
• Email: [email protected] (We usually reply within 24 hours—unless Alex is on his third coffee.)
• Phone: +1 257 079 1775 (Monday–Friday, 9am–6pm EST)
• Live Chat: Look for the little icon in the corner! Our team’s online during business hours, and yes, they’re actual humans.

Your Voice Matters

Here’s the thing—we’re obsessed with feedback. That time a customer mentioned our checkout was confusing? We redesigned it the next week. When someone said our packaging could be more eco-friendly, we switched to 100% recycled materials. Your ideas shape what Bootsyte becomes.

P.S. If you’re wondering why our contact page is so detailed… well, let’s just say we’ve had one too many "contact us" pages that felt like talking to a brick wall. We promise—this isn’t that.